How can we
help?
Whether you have a question, found a bug, or need help managing your subscription, our team is here for you.
Contact Us
The fastest way to reach us is by sending an email. We typically reply within 24 to 48 hours.
support@celiacscanner.comSubscription & Billing
All subscription payments and billing are managed directly by Apple. If you need to cancel a subscription, request a refund, or update your payment method, you can do so directly in your Apple ID settings on your iPhone or iPad.
Learn how to cancel a subscription →FAQ
How accurate is the scanner?
We use advanced AI to read ingredient lists, but it is not infallible. The app should be used as a helpful guide, not a medical device. Always double-check labels yourself, especially for certified gluten-free seals or specific allergy warnings.
Does the app work outside the US?
Yes! Because the scanner reads the actual text on the label rather than relying on a static barcode database, it works on international products. The Restaurant Finder relies on Google Maps, Yelp, and Find Me Gluten Free, which have global coverage.